Delete Account & Personal Data
How to delete an account and what may lawfully remain
Last updated: 11 November 2026 · Version 2026-11-11-v2.2
In-app deletion
Open AstroVarana Settings → Account → Delete Account and confirm the request. Re-authentication may be required to protect the account. If the in-app flow fails, contact sharmanavneet5557@gmail.com or use the public deletion URL listed in the store listing: https://astrovarana.com/delete-account.
External deletion route
If you cannot access the app, use the public deletion page when available or contact sharmanavneet5557@gmail.com from the email associated with the account where possible.
What we delete
After a verified request, we will delete or de-identify the account and associated profile, family-profile, saved calculation/report, prompt/chat and uploaded-file data that is no longer needed, from active systems and instruct relevant processors to do the same, subject to the limited exceptions below. Expected completion period: Once a deletion request is verified and accepted, the app removes the account and associated active user data through a database transaction. Minimal payment facts may remain for applicable accounting, payment-dispute, security or legal duties. There is no single guaranteed calendar date for deletion from third-party systems or backups; those copies expire under the schedules described above. AstroVarana will communicate the request outcome and any category retained where required by applicable law.
Limited records that may remain
Only records required for a specific legal, accounting, tax, payment-dispute, security or fraud-prevention purpose may be retained, for the minimum documented period. Such records must be segregated from ordinary feature use and must not be used to restore a deleted profile or for unrelated marketing.
Backups and processors
Some residual copies may remain in provider systems or VPS backups after active account data are deleted. Hostinger VPS backups are scheduled weekly and may retain copies until provider rotation. Supabase Free does not include scheduled automatic database backups. Google and Expo follow the provider-specific handling described in the Privacy Policy.
Subscriptions
Account deletion does not automatically guarantee cancellation of a Google Play or Apple subscription. Cancel the recurring store subscription separately to prevent future renewal.
Downloaded copies
A report already downloaded to your device or shared by you is outside AstroVarana’s control. Deleting the server-side account does not remove copies that exist on your device or with recipients you chose.
Verification
We may use proportionate identity checks to prevent an attacker from deleting another person’s account.
Completion and confirmation
We will communicate the outcome of a verified request and identify any category retained, the reason and expected deletion date, subject to applicable law. Once deletion is completed and residual backup windows expire, data may not be recoverable.
Questions
Contact sharmanavneet5557@gmail.com for privacy deletion questions and sharmanavneet5557@gmail.com for account-access assistance.